Back at the internet club. This time in my long and tragic saga of trying to get internet at my apartment, it's (kind of) my fault. I didn't realize they'd given me a 100 MB traffic limit until the end of the month. And if you've ever not had internet of your own for 2 years and then gotten it, you have no idea how easy it is to burn through 100 MB. Anti-virus software, Pop-up blockers, a movie trailer or two, it all adds up. It took me 5 hours to polish it off, then the server booted me and it took me another 1/2 hour to figure out why. Sigh. I'll go to the internet place tomorrow to see if I can "buy" another 100 MB or so and be more careful with it this time.
One thing in all this is certain: The internet people don't feel like they have to sell their product. If they wanted to impress, they'd probably give me a no-limit account until the end of the month, just to show me what a no-limit account can do. I find this a bit odd. They already have competition which, as we speak, is much more popular on the basis that it hasn't lost the game of EU chicken and shut down its FTP server in the face of new laws. The company I've gone with, which used to have an FTP server of its own, can no longer let its subscribers have instant access to illegal movies, music, games, and software, but it is cheaper and faster. But fast or not, you'd think they'd see a need to impress customers.
I can't imagine how quickly customer service this bad would get run out of any major market. It takes me a week to get it installed, and when the blind man finally gets sight, they take it away from him as soon as he gets it. it makes no sense.
Oh well, I had it for a little bit. And at least I know it all works when it's supposed too. That's something. Doesn't change the fact that it's all frustrating though.
Posted by Rob at April 27, 2005 09:09 PM